Refund policy

Returns, Replacements & Refunds

Because each item is made to order specifically for you, we do not accept returns or exchanges for buyer’s remorse, incorrect size or color selection, or a change of mind.

We will make it right if your order:

• Arrives damaged

• Has a printing or manufacturing defect

• Is misprinted

• Is different from what you ordered due to our error

Please contact us at support@pageturnergoods.com within 14 days of delivery. Include your order number, a description of the problem, and clear photographs showing the item and the issue.

Once the problem is verified, we will provide a replacement at no additional cost or issue a refund when a replacement is not appropriate. You do not need to return the item unless we specifically request it.

We cannot provide a replacement or refund for:

• Ordering the wrong size, color, design, or quantity

• Incorrect personalization information submitted at checkout

• Change of mind or buyer’s remorse

• Normal variations in color between a screen and the finished printed product

• Damage caused after delivery, including improper use or care

• Orders sent to an address entered incorrectly by the customer

If you notice an issue with your order, please contact us before filing a claim or sending anything back. Items returned without prior approval will not be accepted.

Nothing in this policy limits any rights you may have under applicable consumer-protection laws.